Free Delivery on All Orders over £100

Refund Policy


Refund Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packagingand mail your return to the following address:
 
Thecakeboxes
Attn: Returns
Unit 5991  
13 Freeland Park, Wareham Road  
Poole, Dorset BH16 6FH  
United Kingdom  
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS    
 
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
        
QUESTIONS
If you have any questions concerning our return policy, please contact us at: 
sales@thecakeboxes.co.uk 

Sale

Unavailable

Sold Out

Thecakeboxes Unit 5991, 13 Freeland Park, Wareham Road, Poole, BH16 6FH, Dorset sales@thecakeboxes.co.uk 01727 537450